Shopify Plus Agency For USA Brands That Have Outgrown Apps And Workarounds

A Shopify Plus agency builds and maintains the parts of Plus that a standard Shopify developer does not touch. That means checkout customisation through Checkout Extensibility, discount, shipping and payment logic through Shopify Functions, wholesale selling through B2B on Plus, multi-currency selling through Markets, automation with Flow, scheduled launches with Launchpad, and the integration with your ERP, 3PL and accounting systems. For a US brand the agency also has to work your hours, so reviews and launch calls happen during your day. We do all of that from India with working overlap across Eastern, Central and Pacific time, on a fixed scope agreed before any code is written.

No. We are not listed in Shopify's official Plus Partner directory, and we would rather tell you that on this page than have you find out in procurement. If a partner badge is a hard requirement for your business, shortlist from Shopify's directory. What we offer instead is a senior team that has been building commerce since 2014, has delivered 150+ projects for 100+ brands, and puts scope, price and dates in writing. Your Plus licence is always contracted directly with Shopify, so there is no reseller arrangement and no difference in platform support whichever agency you choose to build on it.

Every US project has a named lead whose working day overlaps yours, whether you are on Eastern, Central or Pacific time. Stand-ups, sprint reviews and launch calls are scheduled inside that overlap. The rest of the team works while you are offline, so a question you ask at the end of your day usually has an answer, and often a working change on a staging store, by the next morning. We use Slack or your own tools, write handover notes at the end of every day, and hold a working demo every two weeks. Launches and big sale events are staffed live in your time zone, not monitored from a summary afterwards.

You need Plus when your requirements sit in the parts only Plus unlocks: custom checkout logic, B2B company accounts and price lists, several expansion stores, Launchpad scheduling for drops, or the higher API and checkout throughput that large sales events demand. If your brief is a well-designed theme, a few apps and a clean checkout, a standard Shopify or Advanced plan is usually enough and cheaper. We say this in the first call because recommending Plus when you do not need it only produces a bigger invoice for you. Our Shopify audit is a low-cost way to get a written answer based on your actual store.

Yes, and it is one of the most common Plus projects we scope right now. Shopify has retired checkout.liquid, so custom fields, upsells, trust badges, delivery messaging and tracking scripts built that way have to be rebuilt as checkout UI extensions, Functions and web pixels. We start by listing every customisation in the old checkout and what it does for the business, because some are no longer needed. Then we rebuild the rest in an upgrade-safe way, test on a development store, and switch over with analytics verified so conversion tracking does not silently break on launch day.

Shopify Scripts are being retired and replaced by Shopify Functions, so any discount, shipping or payment logic written in Scripts needs to be rebuilt before it stops running. Functions are faster and more reliable, but they are structured differently, so a line-by-line port rarely works. We document what each Script actually does, including edge cases your team may have forgotten, rewrite it as one or more Functions, and test it against real past orders. Where a public app already covers the logic well, we will tell you and save you the custom build. Scripts that nobody can explain are the ones we test hardest.

Yes. B2B on Plus lets wholesale buyers log in to company accounts with their own catalogs, price lists, payment terms and multiple locations, all inside your existing store. We configure companies and locations, build price lists per customer tier, set up net payment terms and quick order forms, and connect credit limits and invoices to your ERP so finance is not reconciling by hand. When your wholesale model needs more than Plus B2B supports, such as deeply negotiated contract pricing or quote workflows, we build that as a custom app or recommend Magento and explain why before you commit to anything.

We start with structure: which countries get their own market, whether they share a catalog, and whether each uses a subfolder, subdomain or separate domain. That decision drives SEO, so we get hreflang right from the start and avoid market versions competing with each other. Then we set market-specific pricing and rounding, duties and import taxes collected at checkout, local payment methods and translated content. For brands that also sell into Canada or the UK at volume, we assess whether Markets is enough or whether an expansion store gives better control. Either way the setup is documented so your team can run it.

We regularly connect Shopify Plus to NetSuite, SAP Business One, Microsoft Dynamics, Acumatica, QuickBooks and custom ERPs, along with 3PLs, warehouse systems, CRMs and marketing platforms. Where a proven connector exists we configure and extend it. Where it does not fit, we build middleware with retries, logging and a daily reconciliation report so orders, stock and customer records stay in step and failures are visible rather than silent. The first step is always agreeing the direction and frequency of every data flow, because most integration trouble comes from two systems both believing they own the same field.

We quote a fixed price against a written scope, not an open-ended hourly estimate. The scope lists every feature, integration and deliverable, plus what is explicitly excluded, and the price does not move unless you ask for a change and approve its cost first. Ongoing work runs on a monthly retainer with a sprint plan agreed in advance, so you can see exactly what each month buys. Because our team is based in India, senior Plus engineering costs well below typical domestic agency rates for the same level of experience. Send us your brief and you will get a number and a date, not a range.

You do, completely. The Shopify Plus store, the licence and the admin are yours from day one because you contract with Shopify directly. Every theme change, custom app and integration we write is delivered into your repository with documentation, and all credentials are transferred in writing. If you later bring the work in-house or move to another agency, there is nothing we are holding back that you would need to ask for. We sign an NDA before discovery if you want one, and we build with conventions your own developers can read, so there is no lock-in to us.