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View Clutch Profile Shopify Maintenance Plans
Shopify Maintenance
Ongoing Shopify maintenance – theme updates, app monitoring, security checks and content edits so your store keeps running smoothly.
Shopify Partner 12+ years 150+ stores live
✓ Shopify Partner
Maintenance Package
Monthly Support Plan
★★★★★ 150+ stores launched
What’s included
Monthly theme and app updates
Uptime and performance monitoring
Security scans and patches
Content and product updates
Backup and restore management
Monthly health report and recommendations
99.9%
Uptime avg
9+
Yrs exp
24h
Response SLA
Get a Free Proposal
No commitment · Reply within 24 hours
Trusted by ambitious DTC brands
Maison Verde Northwind Aurora & Co Bramble Sage Atelier Helio
What makes this service different
Always-on Shopify ops, on a fixed monthly retainer.
Shopify Maintenance keeps your storefront fast, secure and compliant. A senior Shopify engineer is on call for bug fixes, app updates, theme tweaks and Shopify version bumps billed predictably with rollover hours.
Fixed monthly hours
Hour packs from 10–80/month with rollover and a transparent timesheet.
Same-day response
Severity-1 within 1 hour; severity-3 within 1 business day.
Proactive monitoring
Web Vitals, uptime and theme regressions monitored fixed before you notice.
Inside the engagement Live engagement
Raulji Technologies
Shopify Maintenance
Always-on Shopify ops, on a fixed monthly retainer.
What we deliver in a Shopify Maintenance engagement
- Dedicated Slack channel with named engineers
- Monthly health report (perf, security, app stack)
- Quarterly roadmap review with your team
- Documentation kept current as the store evolves
1 hr
Critical SLA response
24×7
Coverage available
98%
Tickets resolved within SLA
60+
Stores under managed ops
Support Practice
Shopify support that feels like an in-house team.
Senior engineers not first-line agents keep your store fast, secure and compliant.
Our practice
Support Practice
Incident response
A senior engineer on the line within an hour of a critical alert with a written root-cause analysis to follow.
- 1-hour critical SLA
- Pager + chat war-rooms
- Post-incident RCA in 48h
Theme & app patching
Editor-safe theme diffs, app version reviews, and emergency hotfixes applied with zero merchant downtime.
- Pre-tested in dev store
- Blue-green theme rollout
- App-impact watch
Bug fixes & enhancements
A predictable monthly cadence your backlog groomed, estimated and shipped without surprises.
- 2-week sprint cadence
- Reserved engineering hours
- Demo + release notes
Performance & CRO reviews
Monthly performance report, Core Web Vitals trend and a prioritised action plan tied to revenue.
- RUM + synthetic baselines
- CRO experiment backlog
- Quarterly business review
Our Method
Predictable, audit-friendly delivery.
01
Onboard
Access, runbooks, monitoring, baseline.
02
Stabilise
Patch backlog, hotfix critical issues.
03
Operate
24×7 monitoring, ticket triage, releases.
04
Optimise
Performance, CRO, SEO, app cost reviews.
05
Report
Monthly KPIs, RCAs, roadmap updates.
06
Evolve
Quarterly planning with your team.
Featured Case
From firefighting to a calm, measured monthly cadence.
A growing DTC brand moved from ad-hoc support to a senior squad incidents fell 78% in 90 days.
DTC Apparel · Shopify Plus
$24M GMV · 4 markets
Stack of Choice
The Shopify tools we ship with every single sprint.
A senior, opinionated stack chosen for raw performance, observability and long-term maintainability.
Shopify Plus Liquid Hydrogen Oxygen Remix Storefront API Admin GraphQL Functions Polaris Theme Kit Shopify CLI TypeScript React Tailwind Vite Node 20 Cloudflare Vercel Klaviyo Algolia Yotpo ReCharge Gorgias Datadog Shopify Plus Liquid Hydrogen Oxygen Remix Storefront API Admin GraphQL Functions Polaris Theme Kit Shopify CLI TypeScript React Tailwind Vite Node 20 Cloudflare Vercel Klaviyo Algolia Yotpo ReCharge Gorgias Datadog
Engineering Principles
Six principles we don’t negotiate on.
01
Performance is a feature
We ship with measurable budgets TTFB, LCP, INP enforced in CI. Storefront regressions don’t merge.
02
Theme apps over forks
We use Theme app extensions, sections, and metaobjects so your store stays upgrade-safe across every Shopify edition.
03
Observability before launch
Web Vitals, RUM, Shopify Functions logs and synthetic checks are configured before the first real customer.
04
Privacy as a baseline
GDPR/CCPA-aware data flows, consent-mode tagging and PII redaction at the edge by default, not by retrofit.
05
Documentation is delivery
Theme docs, component library, runbooks and onboarding ship with the code your team owns it from day one.
06
Senior, end-to-end
No first-line agents, no junior hand-offs. The architect who scopes your work is the one accountable for shipping it.
Engagement Models
Three ways to work with us.
Fixed scope
Project
End-to-end build against a clear scope, milestones, demos and a launch plan.
- Discovery + estimate
- 2-week sprints
- QA & launch support
Senior squad
Dedicated Squad
A senior pod of Shopify architects and developers integrated with your team flexible roadmap, weekly demos.
- 3–6 person Shopify pod
- Weekly cadence
- Dedicated tech lead
24×7
Managed Ops
Run, monitor, patch and optimise your store with SLAs measured in minutes not days.
- Theme + app patching
- 1-hour critical SLA
- Performance reviews
Always-On, Visualised
A team that doesn’t sleep, in a model that doesn’t stop.
Drag the scene. The orbit speed mirrors our SLA minutes for severity-1, hours for severity-3, all logged and reportable.
- Dedicated Slack channel
- Runbook-driven response
- Monthly health reports
- Quarterly roadmap review
Move your cursor the scene reacts
Live · WebGL
60 fps · GPU accelerated
Mouse-driven parallax
AI Telemetry · Live
Shopify Maintenance, instrumented end to end.
Keep your Shopify store running smoothly with our ongoing maintenance and support services.
- Real-time anomaly detection on cart, checkout & app events
- Predictive load scoring before campaigns and peak windows
- Auto-classified incidents with suggested fixes from a 9-yr corpus
- PII-aware logs redacted at the edge, never leave your VPC
raulji.ops/shopify
Critical SLA
1h 98% met
Incidents
−78% 90d
MTTR
42m −85%
CSAT
4.9 /5.0
$ raulji watch –service shopify –window 5m
› p95 storefront 184ms · checkout 1.2s · 0 incidents
› p95 storefront 184ms · checkout 1.2s · 0 incidents
Why Raulji
Built by Shopify engineers who treat your store like their own.
Not a body-shop. Every engagement is led by a senior architect with skin in the game measured against revenue, not hours.
Senior engineers
No first-line agents, no junior hand-offs.
Theme & app patching
Editor-safe diffs, blue-green rollouts.
Live monitoring
24×7 SRE on-call with pager rotation.
Monthly KPIs
Reports tied to incidents, perf and CRO.
More Shopify Services
View all Continue the journey.
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Shopify Plus Development
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Headless Shopify Development
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Shopify Theme Design
Explore FAQ
Shopify questions, answered.
What’s the minimum monthly commitment? +
10 hours per month, with no minimum tenure. Most clients land on 20–40 hours after the first quarter.
Do unused hours roll over? +
Yes up to 50% of the monthly pack rolls into the next month.
What’s included beyond bug fixes? +
Theme tweaks, app installs/configs, Shopify API version bumps, Lighthouse fixes, content edits and analytics tagging.
Can we scale up for a campaign? +
Yes campaign top-ups (BFCM, product launches) are quoted as one-off sprints alongside the retainer.
About Shopify Maintenance
Professional Shopify Maintenance services built to scale.
Raulji Technologies delivers Shopify Maintenance for ambitious brands worldwide. Whether you need rapid shopify maintenance prototyping, a full production launch or long-term shopify maintenance partnership, our certified team blends strategy, design and engineering into a single accountable workflow. Every shopify maintenance engagement starts with a discovery sprint, then moves through architecture, build, QA and measurable post-launch growth so you get more than code, you get outcomes from your shopify maintenance investment.
What our Shopify Maintenance package includes
- End-to-end shopify maintenance delivered by senior specialists
- Proven shopify maintenance roadmap with weekly milestone reviews
- SEO-ready architecture baked into every shopify maintenance build
- Performance, security and accessibility audits across the shopify maintenance lifecycle
- Transparent reporting dashboards for your shopify maintenance engagement
- Post-launch support, training and continuous shopify maintenance optimisation
Why Shopify Maintenance matters for your business
A modern shopify maintenance programme drives measurable revenue, reduces technical debt and unlocks new channels. Our shopify maintenance approach focuses on three compounding levers: speed-to-market, conversion rate and search visibility.
By treating shopify maintenance as a growth engine not a one-off project we help teams unlock 2-4x ROI within the first year. Each Shopify Maintenance decision is informed by analytics, A/B testing and customer feedback so the impact compounds quarter after quarter.
Related capabilities
Magento to Shopify Migration Shopify Store Setup Shopify Custom Development Shopify Plus Development Headless Shopify Development Shopify Theme Design
Why choose Raulji for Shopify Maintenance?
12+ Years of Shopify Maintenance Expertise
Our team has shipped hundreds of shopify maintenance projects across retail, SaaS, healthcare and B2B so the playbooks behind successful shopify maintenance are already battle-tested.
Senior-Only Shopify Maintenance Talent
Every engineer assigned to your shopify maintenance engagement is hand-picked, vetted and accountable. No juniors hiding behind agency layers.
Outcome-Driven Shopify Maintenance
We benchmark conversion, Core Web Vitals, organic visibility and revenue then tune the shopify maintenance delivery until the numbers move in the right direction.
Get started with Shopify Maintenance today
Ready to launch or scale your shopify maintenance initiative? Tell us about your goals and we will share a tailored shopify maintenance proposal including timeline, team composition and pricing within one business day. Hundreds of clients already trust Raulji for production-grade shopify maintenance; you can be next. Request a free Shopify Maintenance consultation →
Free Shopify Health Check
Get Shopify Maintenance
Keep your store running perfectly with our maintenance plans.
Free Shopify Proposal Security & PCI baseline Core Web Vitals diagnosis Stack & extension audit Quick-win roadmap
Get a Shopify architect on your project
Tell us about your store and we’ll send back a tailored Shopify Maintenance action plan with performance, SEO and revenue projections within 24 hours.
24h response
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